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Hospitality Leadership Forum: Evolving Service Thinking

Event Information

Evolving Service Thinking: Disruption and Opportunity in Hospitality and Tourism
Location: 
021 Lazenby Hall, 1827 Neil Ave, Columbus, Ohio 43210
Dates: 
Friday, May. 11, 2018
Time: 
1-3:30 p.m.

Hear the results of a thought leadership forum, the first to bring together leaders from the two disciplines – Hospitality and Tourism, and Service Management – to set a common agenda for research priorities.

We have 58 scholars from 10 countries across the globe. They will spend May 9, 10 and 11 addressing nine different tracks around the theme “Evolving Service Thinking: Disruption and Opportunity in Hospitality and Tourism.”

All tracks will result in papers to be published (subject to peer review) in a 2019 special issue of the Journal of Service Management (JOSM).

You are welcome to attend the public presentations about the nine tracks’ initial findings.

 

Please RSVP to Darlene Oglesby at oglesby.7@osu.edu or 614.688.2275.