 |
Thomas George
Campbell Hall 315F
(614) 292-6219
tgeorge@ehe.osu.edu
Associate Professor
View Thomas George's curriculum vitae.
Doctor of Education, 1983,
Human Resource Development,
University of Cincinnati,
Cincinnati, Ohio
Master of Business Administration, 1998,
Management,
University of Dayton,
Dayton, Ohio
Master of Science, 1973,
Personnel Counseling,
Miami University,
Oxford, Ohio
Bachelor of Arts, 1967,
History/Government and Business Administration/Economics,
Otterbein College,
Westerville, Ohio
Associate of Applied Science, 1992,
Hospitality Management Technology
(Rooms Division Management)
Columbus State Community College,
Columbus, Ohio
Research centers on the examination of the interpersonal relationships in the organization and the learning processes as contributors to individual and organizational effectiveness. The objective of this research is to further understand the relation of espoused theories and theories in action as related to individual and organizational performance in the foodservice and lodging establishment.The end result of this is the development of programs to assist individuals and hospitality organizations to be more effective in providing a psychological work environment conducive to meeting individual and organizational goals.
1. The hierarchical relationships of ownership and management systems in food service and lodging organizations (chain operations, management contracts and franchising).
2. The interpersonal relationships between managers and employees and implications for performance.
3. The impact of organizational socialization and employee relationships as related to organizational citizenship and performance.
Kim, B. & George, R. T. (2005). The relationship between Leader Member Exchange (LMX) and Psychological Empowerment: A quick-casual restaurant study. Journal of Hospitality and Tourism Research, 29, 468-483.
Hancer, M. George, R. T., & Kim, B. (2005). “An examination of psychological empowerment: scale for service employees. Psychological Reports, 97, 667-672.
George, R. T. & Hancer, M. (2004). Leader-Member Exchange Quality: An Empirical Investigation in Restaurants. Journal of Human Resources in Hospitality and Tourism. 3(2) 85-99.
Hancer, Murat & George, R. Thomas (2004). Factor Structure of the Minnesota Satisfaction Questionnaire Short Form for Restaurant Employees. Psychological Reports. 94, 357-362.
George, R. Thomas & Hancer, Murat. (2003). The Impact of Selected organizational Factors on Psychological Empowerment of Non-Supervisory Employees in Full-Service Restaurant s. Journal of Foodservice Business Research. 6(2), 35-47.
Hancer, Murat & George, R. Thomas (2003). Job Satisfaction of Restaurant Employees: An Empirical Examination using the Minnesota Satisfaction Questionnaire. Journal of Hospitality and Tourism Research. 27, 85-100.
Hancer, Murat & George, R. Thomas (2003). Psychological Empowerment of Non-Supervisory Employees Working in Casual Restaurants. International Journal of Hospitality Management. 22, 3-16.
George, R. Thomas. (2001). Dining Chinese: A Consumer Subgroup Comparison. Journal of Restaurant and Foodservice Marketing, 4(2). 67-86.