Technology Support

When EHE faculty, staff, or GAs experience problems with their EHE computer or equipment in an EHE classroom or lab, calling 7-TECH should be the first step in addressing the problem. If you don't have an EHE username and password, please contact 7-TECH.

Services Offered

  • Help desk (phone, e-mail, www) incident reporting & tracking
  • Technical support for Windows XP & Mac OS X operating systems
  • EHE printers
  • PDA/Smartphones, Microsoft Activesync
  • Desktop software Microsoft Office suite (Word, Excel, PPT, Outlook)
  • Provide anti-Malware, anti-spamware, VPN client, and eReports/Hyperion client installs

Self-Help Resources

The Office of Technology and Enhanced Learning has a number of resources for solving your technology issues. The OTEL Help Files can help guide you through common technology issues in the college or as an easy to look up reference for how to configure equipment so that it will work with EHE systems.

Contact

Phone:
247-8324 (7-TECH)
Email:
7tech@ehe.osu.edu
Helpdesk:
http://helpdesk.ehe.ohio-state.edu/

Office Hours: 8am-5pm Mon-Fri, 339 Ramseyer Hall