Student Profiles

PhD in Hospitality and Retail Management, Consumer Sciences

Ana Garcia Escalante headshot
Ana Garcia Escalante

Hometown:
Ciudad Juárez, Chihuahua, Mexico
 
Academic Background:
AAS Restaurant management - EPCC
AAS Pastry -EPCC
BS Hotel, Restaurant, and Tourism Management - New Mexico State University 
MS Family and Consumer Sciences - Hotel, Restaurant, and Tourism Management. Minor in Food Sciences in Anthropology - New Mexico State University
 
Topics of interest/research:
Consumer Behavior, Restaurants, Food industry, Consumer Selection
 
Selected Publications/Presentations/Awards/Achievements/Internship:

  • EHE Research Forum 2023 “Well-being is not a one-size fits all concept”
  • HRMGSA Vice President 2021-2022
  • International Conference on Food Studies 2021 (Denmark) “The effects of COVID-19 in the restaurant industry at the US-Mexico border”
  • Women Economy Forum , 2020 (Egypt) “Embracing Culture”, 2018 (India) “A look at the women in the restaurant industry” 
  • International 

What brought you to this program? What is a highlight of this degree at OSU?
What brought me to this program was the outstanding faculty and the excellent program opportunities given to students. From scholarship, to leadership and research opportunities, I knew OSU and the college of EHE was the right decision for me. 

One of the biggest highlights of this degree is that it will take you places. Conferences, internships, forums, and more. Places where you’ll get to know colleagues in the field, people who have created an impact that can guide you in your current or future career goals. You are never left alone, there is always someone there to help you. 

Vishakha Kumari headshot
Vishakha Kumari

Hometown:
Bihar, India
 
Academic Background:
Bachelor of Design, Fashion and Apparel, NIFT Gandhinagar, India
Master’s in Hospitality and Retail Management, The Ohio State University, USA.
 
Topics of interest/research:
Service management, Service marketing, Technology innovation
 
Selected Publications/Presentations/Awards/Achievements/Internship:

  • Kumari, V., Liu, S.Q., Kandampully Jay., (2023). Effect of Menu QR Codes (vs. Print Menus) on Dining Experience, Edward Hayes Advanced Research Forum, Columbus, Ohio.
  • Kumari, V., Kandampully Jay, An Integrated Relationship and Supply Chain: Crimson Cup Coffee & Tea. In Kandampully, Jay & Solnet, David. Service Management and Marketing Principles: for the Experience Economy
  • Kumari, V., Patel Parth., Liu, S.Q., Kandampully Jay., (2023). Guest Satisfaction at Hotel Check-In: Assertive vs Non-Assertive Language, the 2023 EHE graduate conference, Columbus, Ohio.
  • Kumari, V., Kandampully Jay., Liu, S.Q. (2023). Relationship-focused supply chain in the hospitality industry, the 28th Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism, Orange, CA. Accepted.
  • Kumari, V., Liu, S.Q., Kandampully Jay., (2022). Consumers' preference for COVID-19 vaccinated employees over service robots, the 27th Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism, Houston, Texas.
  • Kumari, V., Liu, S.Q., Kandampully Jay., (2022). Infectious disease cue and preference for online vs. offline shopping, the 2022 EHE graduate conference, Columbus, Ohio.
  • Kumari, V., Liu, S.Q., Kandampully Jay., (2022). Evaluating service robots in the hospitality industry: the roles of task type and hotel type, Asia Pacific CHRIE, Malaysia.

Awards

  • Hollywood Casino Scholarship Fund.The Ohio State University. 2023
  • Jane Shanely Phi Upsilon Omicron Graduate Scholarship. The Ohio State University. 2023
  • Jean Dearth Dickerscheid Fellowship.  The Ohio State University. 2023
  • The Bob Evans Farms, Inc. Hospitality Research Fund. The Ohio State University. 2022
  • The Edith M. Slabaugh Scholarship Award, The Ohio State University 2021 

What brought you to this program? What is a highlight of this degree at OSU?
The Ph.D. program in Consumer Sciences program at The Ohio State University provides all the facilities and tools in the form of great faculty members and research resources to maneuver a graduate career. The resources like The Research Commons, which offers networking opportunities, and workshops for student researchers. The Office of Research provides Training for Researchers and other funding opportunities to facilitate an exciting journey for Ph.D. students. The excellent mentorship and guidance from professors helped me maneuver through my graduate life. One factor that is important for success in a graduate career is guidance from the faculties and mentorship. Faculty in our department access the unique needs of each student and provide individual attention and feedback.
     
The research in consumer sciences is multidisciplinary and is embedded in theories from marketing, psychology, sociology, and many others. This wide-ranging application of the consumer sciences Ph.D. program makes it unique, exciting, and influential.

Hyeonsong Lee
Hyeonsong Lee

Hometown:
Seoul, South Korea
 
Academic Background:
M.A., Consumer Studies & Minor in Data Science, Ewha Womans University
B.A., Consumer Studies & Psychology, Ewha Womans University
 
Topics of interest/research:
Consumer Behavior, Consumer Psychology, Decision-making, Sustainability, Well-Being, Technology
 
Selected Publications/Presentations/Awards/Achievements/Internship:

  • Lee, H. S., & H. Choi. A Study on the Effect of Luxury Consumption on Consumer Happiness: Focusing on Purchase Motivations, Self-Authenticity, and Post-Purchase Satisfaction, Korean Society of Consumer Studies 2023, Seoul, South Korea

What brought you to this program? What is a highlight of this degree at OSU?
The Ohio State University offers innovative education and an interdisciplinary research environment. I was immediately impressed by the enthusiasm displayed by the faculty and current students. Also, I deliberated on which program would best enable me to reach my fullest potential as a researcher, and OSU emerged as the ideal choice for this consideration.

Jun Lee Ohio State headshot
Jun Lee

Hometown:
Seoul, South Korea

Academic Background:
Master of Tourism, Event & Convention Management, Kyonggi University, Seoul, Korea
Bachelor of Tourism & Event Management, Kyonggi University, Suwon, Korea

Topics of interest/research topics:
Consumer Behaviors and Attitudes, Service Management, Service Marketing, Tourism, Business Events (MICE)

Selected Publications/Presentations/Awards/Achievements/Internship: 

Publications

  • Jun, Lee⋅Jeong-Jun, Kim (2023), “A Study on Market Segmentation according to Wellness Tourism Motivation and Differences in Behavior between the Groups– Focusing on Satisfaction, Behavioral Intention, and Flow”. International Journal of Environmental Research and Public Health, 20(2), 1063. https://doi.org/10.3390/ijerph20021063
  • Jun, Lee⋅Dong-Han, Kim (2023), “Urban Forest Visit Motivation Scale: Development and Validation”. Sustainability, 15(1), 408. DOI: https://doi.org/10.3390/su15010408
  • 3Jun, Lee⋅Byeong-Cheol, Lee (2022), “Development of Virtual Convention BSC Performance Indicators from the Perspective of Host Organization”, Korea Event & Convention Research, 18(4), 377-301. DOI: 10.31927/asec.18.4.14
  • Jun, Lee⋅Byeong-Cheol, Lee (2021), “The Conceptual Approach of ‘Business Event(B⋅E)’- Limitations of MICE Term”, Journal of Korea Hotel Resort Association, 20(2), 295-317 (Available Online: https://kiss.kstudy.com/thesis/thesis-view.asp?key=3884271)

Presentations

  • 29th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Miami (Jan. 2024)
  • Poster presentation: The Impact of Humanoid Robot Gender in Service Failures and Recovery Effort
  • TOSOK International Tourism Conference 2022, Busan (Jul. 2022)
  • Paper presentation: Development of Measurement Scale of Online Convention Service Quality (final version)

Work Experience

  • Tourism Research Projects at 7 times with organizations and governments in South Korea (2020 ~ 2023)
  • First Lieutenant (The Head of Personnel Branch & Head Quarter Company Commander) in Republic of Korea Army (2018 ~ 2020)

Awards

  • University Fellowship: Funded by the Ohio State University (Sep. 2023 ~ Aug. 2024)
  • Academic Excellence Scholarships (8 times) : Funded by Kyonggi University 

What brought you to this program? What is a highlight of this degree at OSU? 
The Hospitality Management Ph.D. program in Consumer Sciences with top notch professors was highly fascinating to me due to my ambition to perform research about service management and marketing by understanding consumer behaviors in the context of the hospitality (tourism and event) industry. Thanks to the interview with professors in our program before joining, I felt confident that our program has the merit of doing in depth research which students are interested in with a careful guidance of professors. This mentorship will be the most important factor for me to grow into an excellent researcher who has broad knowledge about the hospitality field and contributes to the hospitality management academia.

This Hospitality Management program also has the advantage of broadening my knowledge since it is in Consumer Sciences program area that provides opportunities for multidisciplinary study (e.g., psychology, marketing, and sociology) with a focus on consumer behavior.